Terms of service

Terms of Service

Welcome to NOVIXCO. These Terms of Service (“Terms”) govern your use of the NOVIXCO website, services, and purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About NOVIXCO

NOVIXCO operates an online e-commerce store offering apparel, T-shirts, and related products.

Throughout these Terms, “NOVIXCO,” “we,” “us,” and “our” refer to NOVIXCO. “You,” “your,” or “customer” refers to any person accessing our website or purchasing our products.

2. Eligibility

By using our website, you confirm that:

You are legally capable of entering into a binding agreement.
The information you provide to us is accurate and complete.
You will use our website only for lawful purposes.
You will comply with these Terms and applicable laws.

If you are under the legal age applicable in your jurisdiction, you should use our services only with the involvement and permission of a parent or legal guardian.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on our website are accurate.

However:

Actual colors may vary depending on your device or screen settings.
Minor variations in measurements, printing, stitching, or appearance may occur.
Product availability may change without notice.
We reserve the right to correct errors or inaccuracies in product information.

We do not guarantee that every product description, image, or other website content will always be completely accurate, current, or error-free.

4. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, and other charges will be displayed during the checkout process where applicable.

You agree to provide valid and accurate payment and billing information.

We reserve the right to cancel or refuse an order in cases including:

Suspected fraudulent activity.
Incorrect pricing or product information.
Payment failure.
Product unavailability.
Technical errors.
Any other circumstances that reasonably require order cancellation.

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.

5. Orders and Order Acceptance

Placing an order on our website does not automatically guarantee that the order will be accepted.

After placing an order, you may receive an order confirmation. This confirmation indicates that we have received your order request, but it does not necessarily constitute final acceptance.

NOVIXCO reserves the right to accept, reject, cancel, or limit an order at our discretion, subject to applicable law.

If an order is cancelled after payment, the eligible amount will be refunded.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated delivery timelines displayed on our website.

Delivery times may vary depending on:

Delivery location.
Courier availability.
Weather conditions.
Public holidays.
Operational disruptions.
Unforeseen circumstances.
Other events beyond our reasonable control.

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

Customers are responsible for providing accurate shipping information. NOVIXCO is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.

7. Returns, Exchanges and Refunds

Our Returns & Refund Policy forms part of these Terms.

Please review our Return & Refund Policy before placing an order.

Products must meet the applicable return conditions in order to qualify for a return, replacement, exchange, or refund.

We reserve the right to reject requests that do not meet the applicable policy requirements or where permitted by law.

8. User Accounts

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login information.

You agree to:

Provide accurate information.
Keep your password secure.
Notify us of unauthorized account activity.
Not share your account credentials with unauthorized persons.

You are responsible for activity conducted through your account unless caused by circumstances beyond your reasonable control.

9. Prohibited Activities

You agree not to use our website to:

Violate any applicable law or regulation.
Commit fraud or facilitate fraudulent transactions.
Attempt to gain unauthorized access to our website or systems.
Interfere with website security or functionality.
Upload malicious software, viruses, or harmful code.
Scrape, copy, reproduce, or commercially exploit website content without permission.
Impersonate another person or entity.
Provide false or misleading information.
Abuse promotions, discounts, referral programs, or other offers.
Use the website for any unlawful or unauthorized purpose.

We may restrict or terminate access to our website where reasonably necessary to protect our business, customers, systems, or legal rights.

10. Intellectual Property

Unless otherwise stated, all content available on the NOVIXCO website—including logos, brand names, graphics, photographs, product designs, text, illustrations, website layouts, and other materials—is owned by or licensed to NOVIXCO and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit our intellectual property without prior written permission.

11. User Reviews and Content

If you submit reviews, photographs, comments, feedback, or other content to NOVIXCO, you represent that:

You have the right to submit the content.
The content does not violate the rights of another person.
The content is not unlawful, abusive, defamatory, fraudulent, or misleading.
The content does not contain malicious software or harmful material.

By submitting content, you grant NOVIXCO a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute that content for legitimate business, promotional, and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, social-media platforms, and other service providers.

We are not responsible for the content, availability, security, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

Available without interruption.
Free from technical errors.
Free from viruses or other harmful components.
Compatible with every device or browser.

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, upgrades, security, or other operational reasons.

14. Disclaimer

To the maximum extent permitted by applicable law, NOVIXCO provides the website and its content on an “as available” and “as is” basis.

We do not guarantee that the website or its content will always be complete, accurate, reliable, secure, or uninterrupted.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, NOVIXCO will not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of the website or purchase of products.

Our liability, where legally permitted to be limited, will be limited to the amount paid by you for the specific product or service giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold NOVIXCO, its owners, employees, representatives, service providers, and affiliates harmless from claims, losses, liabilities, damages, and expenses arising from:

Your violation of these Terms.
Your unlawful use of the website.
Your misuse of our products or services.
Your infringement of another person's rights.
Information or content submitted by you.

17. Force Majeure

NOVIXCO will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government actions, strikes, transportation disruptions, internet or telecommunications failures, pandemics, civil disturbances, or other unforeseen events.

18. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information provided by customers and website visitors.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, legal requirements, or website functionality.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable law, disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the competent courts having jurisdiction over [Your City, State, India].

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the extent necessary, while the remaining provisions will continue to remain effective.

22. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies displayed on our website, constitute the terms governing your use of NOVIXCO's website and services, subject to applicable law.